No matter which Transaction Pro tool you're using, we believe in making data mobility easy.

Let's do this together. Check out our Knowledge Base or learn more about our Premium Support offerings.

Frequently Asked Questions:

Am I eligible for support?

How should my data be mapped when importing into QuickBooks Online?

How do I update my credit card information in the QuickBooks Online product?

How should my data be mapped when importing into QuickBooks Desktop or Enterprise?

How do I log-in to my Transaction Pro desktop product?

Support for QuickBooks Online Products

*Note: All QuickBooks Online products include unlimited email support. Explore telephone support options below.

Phone and Onboarding Support

In this up to one-hour remote session (conducted with Zoom), a member of our Customer Success team will troubleshoot your issue or question. Topics might include: setting up your map, learning the data dictionary, and working through an import. A member of our team will reach out to schedule the session once we receive payment confirmation. Click below to purchase a $150.00 up to one-hour customer support session.






QuickBooks Desktop Products

*Note: Transaction Pro for QuickBooks Desktop products come with 30-days of post-purchase email support. Customers who would like additional assistance can choose any premium support option at any time.


Phone and Onboard Support

In this up to one-hour remote session (conducted with Zoom), a member of our Customer Success team will troubleshoot your issue or question. Topics might include: setting up your map, learning the data dictionary, and working through an import. A member of our team will reach out to schedule the session once we receive payment confirmation. Click below to purchase a $150.00 up to one-hour customer support session.






Annual Email Support

All Transaction Pro for QuickBooks Desktop customers are eligible for email support within 30-days of their initial purchase. Customers who would like to continue receiving email support may purchase this annual email support plan for $150 for one year.





We care about your success with Transaction Pro. Read these reviews about our team!

I have been using this product for years and finally needed to speak with them regarding an export issue I was having. I reached Karen and she was awesome. She fixed my issue quickly, walked me through to confirm it was fixed and was pleasant and very knowledgeable.

Unbeknownst to me, she is QB certified which enhanced her ability to help me. This is a great product and with awesome support, and is the ONLY product I would ever recommend product for exporting and importing!! -Cindy

Transaction Pro Importer has saved our company a lot of time and energy. It is fast and easy to use. I had a little trouble with the setup, however, Karen in the customer support department was always available, very prompt in her responses, and very helpful. Fantastic software and customer support. -Hillis


Your satisfaction matters

Our support team is available for these Premium Support services between 9:00AM and 5:00PM EST. Resolving issues and your satisfaction are a top priority at Transaction Pro.