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Expert Services

No matter which Transaction Pro tool you’re using, we believe in making data mobility easy.

Let’s do this together. Learn more about our Expert Service offerings.

Expert Services for QuickBooks Online

All QuickBooks Online products include email support. Explore additional support options below:

Expert Session

Work with a dedicated Customer Success Specialist to get up and running with Transaction Pro 85% faster. In this up-to-one-hour remote session (conducted with screen-sharing software), a Customer Success Specialist will walk you through Transaction Pro’s features, guide you through your first import, export or delete, and answer any questions you may have on how to use the product. Customers who opt for the Expert Session see results!

One-hour Expert Session: $200

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Priority Email Support

All Transaction Pro Online customers are eligible for unlimited email support as long as their subscription is active. Customers who would like to receive priority email support with faster response times may purchase our Priority Email Support plan.

1-Year Priority Email Support, 2-hour response time: $200

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Expert Services for QuickBooks Desktop

All QuickBooks Desktop products include one year of email support. Explore additional support options below:

Expert Session

Work with a dedicated Customer Success Specialist to get up and running with Transaction Pro 85% faster. In this up-to-one-hour remote session (conducted with screen-sharing software), a Customer Success Specialist will walk you through Transaction Pro’s features, guide you through your first import, export or delete, and answer any questions you may have on how to use the product. Customers who opt for the Expert Session see results!

One-hour Expert Session: $200

Note: No refunds given for unused portions of time. If the entire hour is used and more time is needed, you'll be required to purchase an additional hour to proceed.

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Annual Email Support

Continue to receive email support after the first year with our Email Support plan.

(Only available for Importer & Exporter Version 7 and 8, and Deleter Version 3).

1-Year Email Support, 1-day response time: $100

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Priority Email Support

Receive priority email support with faster response times with our Priority Email Support plan.

(Only available for Importer & Exporter Version 7 and 8, and Deleter Version 3).

1-Year Priority Email Support, 2-hour response time: $200

SUBSCRIBE

Recommended by QuickBooks ProAdvisors

5 out of 5 stars

"I bring a lot of customers from other accounting platforms into QuickBooks. Transaction Pro Importer is the fastest, most accurate app to import lists and transactions that have been exported from other platforms so I can get QuickBooks up and running quicker."

Hector Garcia, CPA.CITP, CGMA, Advanced Certified QuickBooks ProAdvisor
5 out of 5 stars

"I have been using Transaction Pro Importer for over 4 years and it has provided incredible automation capabilities to import data into QuickBooks Desktop and QuickBooks Online. There is no reason to manually input information when you can import into QuickBooks with Transaction Pro."

Caleb Jenkins, QuickBooks ProAdvisor

Your satisfaction matters

Our support team is available for these Expert Services between 9:00AM and 5:00PM ET. Resolving issues and your satisfaction are a top priority at Transaction Pro.