Expert Services

No matter which Transaction Pro tool you’re using, we believe in making data mobility easy.

Let’s do this together. Learn more about our Expert Service offerings.

Expert Services for QuickBooks Online

*Note: All QuickBooks Online products include email support. Explore additional support options below.

Expert Session

Work with a dedicated Customer Success Specialist to get up and running with Transaction Pro 85% faster. In this up-to-one-hour* remote session (conducted with screen-sharing software), a Customer Success Specialist will walk you through Transaction Pro’s features, guide you through your first import, export or delete, and answer any questions you may have on how to use the product. Customers who opt for the Expert Session see results!

One-hour Expert Session: $200

Note: No refunds given for unused portions of time. If the entire hour is used and more time is needed, you'll be required to purchase an additional hour to proceed.

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Priority Email Support

All Transaction Pro Online customers are eligible for unlimited email support as long as their subscription is active. Customers who would like to receive priority email support with faster response times may purchase our Priority Email Support plan.

1-Year Priority Email Support, 2-hour response time: $200

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Expert Services for QuickBooks Desktop

Expert Session

Work with a dedicated Customer Success Specialist to get up and running with Transaction Pro 85% faster. In this up-to-one-hour remote session (conducted with screen-sharing software), a Customer Success Specialist will walk you through Transaction Pro’s features, guide you through your first import, export or delete, and answer any questions you may have on how to use the product. Customers who opt for the Expert Session see results!

One-hour Expert Session: $200

Note: No refunds given for unused portions of time. If the entire hour is used and more time is needed, you'll be required to purchase an additional hour to proceed.

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Annual Email Support

All Transaction Pro Desktop customers are eligible for one year of unlimited email support. Customers who would like to continue receiving email support after the first year may purchase our Email Support plan.

1-Year Email Support, 1-day response time: $100

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Priority Email Support

All QuickBooks Desktop customers are eligible for one year of email support. Customers who would like to receive priority email support with faster response times may purchase our Priority Email Support plan.

1-Year Priority Email Support, 2-hour response time: $200

SUBSCRIBE

We care about your success with Transaction Pro. Read these reviews about our team!

5 out of 5 stars

I have been using this product for years and finally needed to speak with them regarding an export issue I was having. I reached Karen and she was awesome. She fixed my issue quickly, walked me through to confirm it was fixed and was pleasant and very knowledgeable. Unbeknownst to me, she is QB certified which enhanced her ability to help me. This is a great product and with awesome support, and is the ONLY product I would ever recommend product for exporting and importing!!

Cindy
5 out of 5 stars

Transaction Pro Importer has saved our company a lot of time and energy. It is fast and easy to use. I had a little trouble with the setup, however, Karen in the customer support department was always available, very prompt in her responses, and very helpful. Fantastic software and customer support.

Hillis P.

Your satisfaction matters

Our support team is available for these Expert Services between 9:00AM and 5:00PM ET. Resolving issues and your satisfaction are a top priority at Transaction Pro.